Customer Service Administrator

Job Description

Join a thriving company within the Construction Industry in the heart of Scarborough as a Customer Service Administrator!

This is an exciting opportunity to be part of a stable and growing company with long-term career prospects.

Offering stability, variety, and full training, this role is perfect for someone looking to develop their career in a fast-paced and engaging environment.

As a Customer Service Administrator, you’ll play a key role in ensuring smooth day-to-day operations. Your responsibilities will include:

• Providing administrative support to the team, including updating policies and procedures
• Managing project paperwork to ensure compliance and accuracy
• Handling incoming phone calls and assisting with queries
• Raising purchase orders and maintaining accurate records
• Supporting the wider team across admin, customer service, and sales & marketing functions

We are looking to speak with people who have at least 1-2 years of office-based customer service experience, bringing a hardworking attitude and a strong work ethic. Being a great team player is essential, as is having a bubbly and chatty personality to fit into a friendly and professional team.

The role operates on a Monday to Friday, 9am to 5pm schedule, primarily office-based, earning a salary at or around £27,000-£28,000 depending on experience.